About the Role

As a Custom Relationship Assistant, you will play a key role in qualifying leads and scheduling meetings with potential customers. You will be part of a small team working closely with the sales and marketing departments. Your responsibilities will include handling incoming inquiries from companies that have shown interest via digital campaigns and trade fairs, ensuring they are qualified leads, and scheduling meetings for further discussions with sales representatives. You will be a part of the global campaign team and get an onboarding training to the company its products and services.

The role can be performed remotely, but we expect you to be on-site at the office for the first two weeks for onboarding and to get to know the team and the role.

It is a 50% role for 6 months, with the possibility of both an extension and increased hours.

You will:

• Manage and qualify incoming leads in Salesforce CRM

• Perform online demonstrations

• Contact potential customers to verify interest and schedule meetings

• Administer and document information in the CRM system

• Coordinate meeting bookings with local sales representatives

• Respond to basic inquiries about products and services

• Collaborate with the sales and marketing teams to optimize processes

• Work with markets in Europe

About You

We are looking for a communicative, solution-oriented professional who thrives in a customer-facing role. You are confident and capable of engaging in professional conversations with decision-makers in the healthcare and medical technology industries. You are comfortable working with digital systems and can communicate fluently in English.

You have:

• Experience in customer service or client interaction (e.g., healthcare, pharmacy, pharmaceuticals, sales, or support)

• Excellent English skills, both spoken and written

• Strong computer literacy and experience working in a PC environment

Meritorious:

• Experience with CRM systems (preferably Salesforce)

• Background in biomedical, pharmaceutical, or healthcare-related fields

• Knowledge of Spanish, French or German

What We Offer

• Salary for a 50% position: 15,000-17,000 SEK/month (equivalent to 30,000–34,000 SEK for full-time)

• Wellness allowance of 4,000 SEK

• Occupational pension

• 5 weeks of vacation

• Insurance coverage

• HemoCue provides all necessary systems and hardware

About the Assignment

For this assignment, you will be employed as a consultant at Digitalenta. We offer all our consultants a generous wellness allowance, insurance coverage, a favorable pension plan, consultant meetups, and, of course, a dedicated consultant manager who will support you throughout your employment period.