We are looking for a service-minded and detail-oriented Custom Relationship Assistant for an exciting consulting assignment at HemoCue in Ängelholm. The assignment starts immediately at 50% capacity and can quickly expand to full-time, with the possibility of extension and potential permanent employment.

About the Role

As a Custom Relationship Assistant, you will play a key role in qualifying leads and scheduling meetings with potential customers. You will be part of a small team working closely with the sales and marketing departments. Your responsibilities will include handling incoming inquiries from companies that have shown interest via digital campaigns and trade fairs, ensuring they are qualified leads, and scheduling meetings for further discussions with sales representatives.

You will:

• Manage and qualify incoming leads in Salesforce CRM
• Contact potential customers to verify interest and schedule meetings
• Administer and document information in the CRM system
• Coordinate meeting bookings with local sales representatives
• Respond to basic inquiries about products and services
• Collaborate with the sales and marketing teams to optimize processes
• Work with markets in Europe and India (morning hours required to cover India time zones)

About You

We are looking for a communicative, solution-oriented professional who thrives in a customer-facing role. You are confident and capable of engaging in professional conversations with decision-makers in the healthcare and medical technology industries. You are comfortable working with digital systems and can communicate fluently in English.

You have:

• Experience in customer service or client interaction (e.g., healthcare, pharmacy, pharmaceuticals, sales, or support)
• Excellent English skills, both spoken and written
• Strong computer literacy and experience working in a PC environment

Meritorious:

• Experience with CRM systems (preferably Salesforce)
• Background in biomedical, pharmaceutical, or healthcare-related fields
• Knowledge of Spanish, French or German

What We Offer

• Salary for a 50% position: 15,000–17,000 SEK/month (equivalent to 30,000–34,000 SEK for full-time)
• Wellness allowance of 4,000 SEK
• Occupational pension
• 5 weeks of vacation
• Insurance coverage

About the Assignment

For this assignment, you will be employed as a consultant at Digitalenta. We offer all our consultants a generous wellness allowance, insurance coverage, a favorable pension plan, consultant meetups, and, of course, a dedicated consultant manager who will support you throughout your employment period.