The role holds the business-responsible side of the platform: what it does, which markets it serves, and in what order priorities are delivered. It works alongside existing technical and delivery partners. Between 20% and 33% of the role involves operational and administrative support for the team.

Responsibilities

• Market roll-outs: support and, over time, own the end-to-end launch of new countries on the platform, including back-office configuration, customer and user setup, pricing, legal and compliance content, testing and go-live

• Backlog management: triage and prioritise a multi-market backlog containing several hundred items, keeping it current, categorised and properly closed out

• Defect triage: conduct initial assessment of reported faults, route them to the appropriate system owner, and translate between business descriptions and technical details

• Business configuration: manage day-to-day changes in the platform back office, including customers, users, unit codes, assortments, discounts and customer settings

• Process and meeting ownership: coordinate and lead refinement sessions, stand-ups, go-live reviews and readiness checkpoints

• Reporting: prepare platform performance reports for business reviews

• Campaign coordination: align marketing and commercial requests with the platform's capabilities

• Budget follow-up: monitor programme budgets monthly, review actuals against forecast, highlight variances and support timely corrective actions

We're looking for someone who

• Understands B2B order flows, pricing, quotes, user management and invoicing; can configure customers, users, unit codes and assortments

• Can coordinate several country launches, covering setup, testing, communications, legal and compliance requirements, and go-live documentation

• Has working knowledge of an ERP system and how pricing, warehouse routing and orders move between systems; able to identify and triage integration defects

• Has experience prioritising a large, multi-market backlog; distinguishes defects, user stories and strategic features, closes stale items and controls release scope

• Communicates confidently with technical and senior business stakeholders, leads structured meetings, follows up independently and escalates blockers early

• Interprets platform KPIs (orders, revenue, error rates) and turns findings into a clear narrative; familiar with BI tools and CRM data quality

• Demonstrates excellent Excel skills: formulas, PivotTables and lookups to analyse large datasets and support decisions

Nice to have

• Experience in industrial B2B, manufacturing or distribution environments

• Familiarity with indent and distribution-centre order models

• Exposure to multi-language and multi-currency platform configuration

• Understanding of e-commerce launch requirements: terms and conditions, data protection, tariffs and local invoicing rules

Practical details

• Period: start ASAP, assignment runs at least until August 2027

• Location: Stockholm

About the assignment

For this assignment you will be hired as a full-time consultant by Digitalenta. We offer our consultants a generous package including healthcare allowance, insurance policy, paid vacation days and pension savings. In addition, you'll also have a dedicated consultant manager available throughout your employment with us, in addition to optional networking activities with our network of consultants.