We are now helping Samsung Nordics to find their new IT Manager, who will be responsible for successfully operating and developing the Nordic IT support organization of Samsung Electronics with a clear service oriented approach.

The IT Manager develops IT strategy in cooperation with EHQ that reflects business strategy, manages total IT-related costs and analyzes and establishes information systems requested by the business and corresponding infrastructure.

Area of responsibility/tasks include:

• Assessment of current IT infrastructure & services
• Development of IT Vision & Strategy in alignment with internal stakeholders and management team
• Being in charge of IT Support organization incl. skill set requirements
• Developing & implementing new IT services based on SENA needs
• As a subject matter expert, take part in meetings at the highest management level and present IT services and solution approaches
• Development of business cases, proposals for changed IT related business strategies and models as well as roadmaps for our stakeholders
• Derive IT requirements for the organization and advise on potential cost savings
• Taking care of system- and data-security respectively to fulfill regulatory compliance
• Steer and control operations of the IT-support team on a daily basis

The area of responsibility will encompass the following main areas:

• IT Resource Management: Operate and develop a Nordic IT organization with clear R&Rs to meet stakeholder needs
• IT Budget Management: Annual budget management as part of corporate management plan; re-define the process of using IT budget acc. to IT strategy
• Process Innovation: Secure agenda in collaboration with internal stakeholders & HQ in order to perform innovation that support organizational targets. IT-related project management.
• IT & Data Security: Defending Samsung against external threats and establish IT security measures acc. to related laws and regulations such as NIS2. Support the IRP registration process as well as Audits.
• Contract management: Service provider, Suppliers, Mobile communication operators
• New Technology: Active use of new technologies such as AI, Cloud (SaaS), RPA, and Data warehouse; Strengthening organizational capabilities to apply new technologies

About you:

We are seeking a person with exceptional customer service orientation, strong analytical and problem-solving abilities, and a strategic business mindset. The ideal person will demonstrate excellent organizational and leadership skills, alongside effective communication and interpersonal abilities, particularly in engaging stakeholders across various functions and management levels. Fluency in English is essential, with additional proficiency in Scandinavian or Korean languages considered an advantage.

Education and professional experience required:

• +5 years of professional experience in a comparable role and/or technical consulting company on management level
• +10 years of experience in the implementation / delivery of IT projects (from IT strategy consulting to software development and operational issues), preferably in a consulting role
• In-depth understanding for sales processes and customer needs
• Industry experience in the electronics and consumer goods industry
• Bachelor’s degree in computer science, computer or software engineering, information systems, business information systems or comparable

Technical skills required:

• Experienced in designing future state IT Organizations considering “Role of IT tomorrow”
• Methodological know-how in the field of problem solving, generation / elaboration of new ideas including project management skills
• Excellent knowledge of IT systems and infrastructure (SAP, BI (Power BI, Qlik, Tabular), Cloud (Azure), Salesforce.com, RPA solutions)
• Background in designing/developing IT systems and planning IT implementation
• In-depth understanding of data analysis, budgeting and business operations
• Not only technical expertise, but also relevant connected areas (work council collaboration, cross-functional IT structures, legal & compliance topics, HQ/SDS IT cooperation)

About the assignment

For this assignment you will be hired as a full-time consultant by Digitalenta. We offer our consultants a generous package including healthcare allowance, insurance policy, paid vacation days and pension savings. In addition, you'll also have a dedicated consultant manager available throughout your employment with us, in addition to optional networking activities with our network of consultants.